Managing your team during times of uncertainty

This very practical session assists managers and team leaders – who perhaps are facing their own uncertainty – to develop strategies for managing their team through the uncertainty created by restructuring, introduction of new systems, etc.

Team leaders and managers will understand:

• the change process
• the physical and psychological side of change
• the strategic role versus operational role of managers during change
• communication strategies
• change and the organisation’s operating environment
• barriers to change within the organisation
• team members’ reaction to change
• meeting the needs of team members.

An action plan specific to their team will be developed by each participant before to the end of the session.

Change management

This session assists individuals and teams impacted by change, such as, the introduction of a new process or organisational restructuring.

Participants will be able to identify and understand:

• the process of change
• the grief cycle
• psychological versus physical change
• reactions to change
• the impact of change on teams and team members
• signs of stress
• practical strategies for dealing with transition.

Résumé writing (offered to corporate clients only)

Résumés are one piece of the jigsaw in getting a job – their purpose is to get you an interview. Your résumé is often the first impression an employer has of you, and you need to make it a good one, as the person reading it may have a pile of 200 to go through. The format used in this session has helped hundreds of clients to get an interview.

During this process, we cover the following points:

• Each client has a 1.5-hour individual, face-to-face session with me during which:
  • any positions the client is interested in are discussed
  • previous résumés are reviewed
  • information about their technical skills, interests, etc. is gathered
  • a résumé format (functional, chronological or a mix of both) is chosen.

• Within three working days I will develop a résumé (either targeted towards a particular position or ‘type’ of position). During this time the draft will go to the client for comment at least once
• One cover letter will be drafted for a specific situation or, if preferred, the client is given samples of different types of cover letters
• Each client will receive a hard copy and an electronic copy of their résumé.

NOTE: This session can be reformatted into a general group session with or without individual feedback.

Interview skills

Does the thought of having a job interview strike terror in your heart?

Do you want to review your interview skills?

When you are in the middle of a job interview do you struggle to find the right words?

Was the last time you had an interview a L-O-N-G time ago?

Regardless of your circumstances the answer to having a good interview is preparation preparation preparation and you need to be ready for any type of question that comes your way. This session will help you prepare for an interview whether with it is with one person or a panel.

During this session you will:

• learn how to read a position description to discover the questions you are likely to be asked
• practise answering technical, behavioural and general questions
• learn about the importance of body language during an interview
• identify your most-feared interview questions and practise answering them effectively.

Jobs and careers

Do you have to change jobs because of a restructuring?

Do you feel like a round peg in a square hole?

Are you thinking about getting back into the workforce?

Are you thinking of making a job change and not sure what type of job interests you?

Using a reliable and valid measure of job interests to explore what interests you and relating those interests to specific types of occupation, this session will assist you to:

• identify what interests you if you are uncertain about what you want to do (and are spending too much time being uncertain rather than taking action!)
• explore actual job and career options for you to consider
• develop an action plan in relation to your career so you will become more confident in where you are heading.

Redundancy and how to survive it

Globalisation and rapid technological change means that we can no longer expect to be ‘employed for life’. Instead our focus needs to be on being ‘employable for life’. How to survive redundancy is full of practical techniques about what to do and what not to do if your position is made redundant.

This session will assist you to:

• examine your reaction to what has happened
• take stock of where you are at the moment
• develop your career robustness or ability to pick yourself up and move on
• move your employment focus to one of being employable for life
• develop a practical action plan for the next few months.

If you would like further information about these sessions, please email for details, or telephone Pam on 027 244 4303.